China Southern to honour RM6.10 flight tickets sold during glitch

BEIJING: Chinese airline China Southern Airlines said on Nov 9 it would accept ticket sales with prices as low as US$1.30 during a two-hour technical outage on its mobile phone app and some ticket booking platforms. late November. 8.

Consumers began reporting on Chinese social media around 8:00 p.m. (12:00 GMT) on Wednesday that many flights to and from the southwestern metropolis of Chengdu were available for 10, 20 or 30 yuan (6.44- RM19.33) on the China Southern app.

A screenshot circulating online showed a ticket from Chengdu to Beijing priced at just 10 yuan (RM6.44), compared to the normal minimum price of 400 to 500 yuan (RM257-321).

Other online screenshots indicated that low prices were offered for about two hours on the airline’s app, as well as on several ticket booking platforms, including market leader Trip.com.

On top of that price, buyers had to pay at least an additional 110 yuan (RM70) in airport taxes and fuel surcharges. “Passengers can use them normally,” Guangzhou-based China Southern said, on the condition that the tickets have already been paid for and issued. – Reuters